Terms of Service

This website is operated by Greeva Jewels. Throughout the site, the terms "we," "us," and "our" refer to Greeva Jewels. Greeva Jewels offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the website, including browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before using our website. If you do not agree to all the terms and conditions, you may not access the website or use any of our services.

We reserve the right to update or modify these Terms at any time by posting changes on this page. Your continued use of the website following any updates constitutes your acceptance of those changes.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least 18 years of age or are using this website under the supervision of a parent or legal guardian.

You may not use our products for any unlawful or unauthorized purpose. You must not violate any applicable laws while using our website.

You must not transmit viruses, malware, or any code of a destructive nature.

Any violation of these Terms may result in immediate termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred over various networks.

Payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our website or services without our written permission.

SECTION 3 – PRODUCTS

Greeva Jewels specializes in premium imitation jewellery.

We strive to display product images and colours as accurately as possible; however, actual colours may vary depending on your screen or device settings.

All products are subject to availability. We reserve the right to discontinue or modify products without prior notice.

SECTION 4 – PRICING

All prices displayed on the website are in Indian Rupees (INR).

Prices, offers, and promotions may change without prior notice.

We reserve the right to correct any pricing errors and cancel orders placed at incorrect prices.

SECTION 5 – ORDERS

We reserve the right to refuse or cancel any order for reasons including but not limited to:

Product unavailability
Pricing errors
Suspected fraud
Incomplete customer information
Payment verification issues

If payment has already been made, any applicable refund will be processed according to our Refund Policy.

SECTION 6 – PAYMENTS

All payments are processed through secure payment gateways.

Greeva Jewels does not store your credit card details, debit card details, UPI PIN, CVV, or internet banking passwords.

SECTION 7 – SHIPPING

Estimated delivery times are provided for reference only.

Delivery delays caused by courier partners, weather conditions, public holidays, or unforeseen circumstances are beyond our control.

SECTION 8 – RETURNS & REFUNDS

Returns, exchanges, and refunds are governed by our Return & Refund Policy available on our website.

Please read the policy before placing an order.

SECTION 9 – INTELLECTUAL PROPERTY

All content available on this website, including logos, product images, product descriptions, graphics, videos, designs, trademarks, and text, is the exclusive property of Greeva Jewels.

No content may be copied, reproduced, distributed, or used without our prior written consent.

SECTION 10 – USER CONDUCT

You agree not to:

Use the website for illegal purposes.
Upload harmful software or viruses.
Provide false or misleading information.
Attempt unauthorized access to our systems.
Violate intellectual property rights.

SECTION 11 – THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the content, privacy practices, or services offered by these third-party websites.

SECTION 12 – LIMITATION OF LIABILITY

Greeva Jewels shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid by you for the purchased product.

SECTION 13 – DISCLAIMER

Our website and services are provided on an "as is" and "as available" basis.

We do not guarantee uninterrupted or error-free operation of the website.

SECTION 14 – PRIVACY POLICY

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

SECTION 15 – CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms at any time without prior notice.

Updated Terms will become effective immediately upon publication on this page.

SECTION 16 – GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in India.

SECTION 17 – CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please contact us:

Greeva Jewels

📧 Email: support@greevajewels.com