Privacy Policy

Last Updated: July 2026

Welcome to Greeva Jewels. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

When you visit our website, we may automatically collect certain information about your device, including:

IP Address
Browser Type & Version
Device Information
Time Zone
Pages Viewed
Products Viewed
Referring Website
Website Activity & Browsing Behavior
Cookies and Similar Tracking Technologies

When you place an order or contact us, we may collect:

Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Payment Details (Processed Securely Through Our Payment Partners)
Order Information

2. How We Use Your Information

Process and deliver your orders.
Verify and confirm payments.
Provide shipping updates.
Respond to customer inquiries.
Improve our website and services.
Prevent fraudulent transactions.
Personalize your shopping experience.
Send promotional emails or offers (only if you choose to receive them).

3. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us to:

Remember your preferences.
Keep products in your shopping cart.
Understand website traffic.
Improve website performance.
Provide a better shopping experience.

You may disable cookies through your browser settings. However, some features of our website may not function properly.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers, including:

Shopify (Our eCommerce Platform)
Payment Gateway Providers
Shipping & Logistics Partners
Analytics Services (such as Google Analytics)
Government or Legal Authorities when required by law

These partners only receive the information necessary to perform their services.

5. Payment Security

All online payments are processed through secure payment gateways. Greeva Jewels does not store your debit card, credit card, UPI PIN, CVV, or banking passwords on our servers.

6. Data Security

We use reasonable technical and organizational security measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission is completely secure.

7. Marketing Communications

If you subscribe to our newsletter or promotional updates, we may send you information about:

New Arrivals
Exclusive Offers
Discounts
Festive Collections
Product Launches

You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

9. Children's Privacy

Our website is intended for users who are at least 13 years of age. We do not knowingly collect personal information from children under the age of 13.

10. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information.
Update or correct your information.
Request deletion of your personal information.
Withdraw consent for marketing communications.

To exercise these rights, please contact us using the details below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with the revised "Last Updated" date.

12. Contact Us

Greeva Jewels

Email: support@greevajewels.com

WhatsApp: +91 9638277388

Business Hours: Monday – Saturday | 10:00 AM – 6:00 PM (IST)